Privacy Policy

Fazak Home & Hyper is committed to protecting your privacy. This privacy policy explains how we collect customer information, how we use it and what your access rights to the data are. If you have any questions concerning your personal information, please contact us at info@fazakafrica.com or +263 29 281547 – 50.

Information Collected
Fazak Home & Hyper collects the details provided by you on application for Fazak Card together with the information we learn about you from your use of our products or services and the transactions you undertake when visiting our store.
We may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or completing forms.

Use of Your Information
Fazak Home & Hyper uses customer information to personalise its service and make communications more relevant to individual customers via mail, email, telephone, fax or in person. This includes direct marketing activities like promotional offers, news and information about products and services that we think will be of interest to customers. Fazak Home & Hyper also contacts customers to obtain feedback that will help improve its products and services and for operational reasons. Customers may occasionally also receive very carefully selected and relevant 3rd party communications done in conjunction with ourselves.

Our authorised staff and specific third party suppliers serving the direct marketing industry have access to the information for the purposes described above. Fazak Home & Hyper is committed to protecting customer privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obliged to do so. Customers are afforded the opportunity to easily opt out of any specific communication channel should they wish to.